Management
Investing in the greater good is becoming less of a niche, “feel-good add on,” and is more of a necessity in this ever-changing business environment.  The Millennial factor, which initially made Boomers and Gen X’ers scratch their heads, is now entering the executive-suite, and is demanding that day-to-day operations not only be about balance sheets and profit, but also about bringing greater change to our landscape. Purpose and credibility is no longer mutually exclusive.
Two months ago I decided to purchase an Apple watch to help with front-end communication and patient flow in my practice – whenever I need a patient in a room I can easily tap my watch to send a canned message to my front desk indicating which room I’d like to see the next patient. This has totally eliminated my need to use my smartphone to text the same request.
As The Lease Coach since 1993 and co-authors of Negotiating Commercial Leases & Renewals FOR DUMMIES, we have found that chiropractic tenants often leave a lot on the table when negotiating a commercial lease renewal. One of the biggest mistakes is assuming that everything will go smoothly.
When I was in chiropractic school, I had one of my professors tell me that in real-world practice there would be the opportunity to make a lot of money, but the path we chose would determine our happiness.
Most chiropractors, like other health-care practitioners, will at some point in their careers need professional or retail office space.
Working from a home office is a welcome break from stressful daily commuting and bad weather issues, and can help busy chiropractors achieve a better work-life balance.
New patients have their own unique needs and you have some detective work to do. Whether in the patient’s hand on the intake form or yours as you conduct a patient interview, you need to record the answers to the many questions you have about the complaint, which brings them in.  
The intake form you use with all of your new patients is more than just the first piece of paper that your patient touches. It gives you an opportunity to make a great first impression for both your profession and your professionalism. The intake form becomes the foundation of their clinical record, and by extension, the care you deliver.
Toys “R” Us (USA), Sears Canada, and Target Canada. All of these companies had expenses that grossly overshadowed their revenue. As the losses mounted, they did nothing to stop the financial bleeding. When these businesses finally tried to do something, they were in too deep.
In 2017, headlines from across the world showcased hackers targeting multinational corporations, government agencies and charities, among other organizations. As executive leaders recognize the impact of cyberattacks, more organizations are prioritizing security.
In my 36-years in practice I have experienced and gained perspectives from all the different sides of running a practice.
"If a tree falls in a forest and no one is around to hear it, does it make a sound?"
Changes to the Ontario employment law have been passed and for small business owners, this is bad news. The Canadian Centre for Economic Analysis was commissioned by the Keep Ontario Working coalition to measure the potential impacts of six key areas of change in Bill 148, including changes to minimum wages, equal pay provisions, vacation, scheduling, personal emergency leave, and unionization.
For the people of the City of Nanaimo, the spirit of Christmas is a really big deal.
Rising chiropractic association fees, dramatic hikes in minimum wage, and the elevation in inflation are only some of the factors that negatively affect our small business practice.
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